Manual Rostering: Deleting an Admin

Created by Gabriel Alexander, Modified on Mon, 24 Jun at 1:15 PM by Gabriel Alexander

Deleting a School Admin


Publishers and district admins can delete a school admin from the portal.

  • The deleted school admin's username can be reused to roster new school/district users.

  • School admins cannot be deleted if a license is still assigned to them. The publisher/district admin will need to disassociate the school admin from the license first, in order to delete the school admin successfully.


Follow the below steps to delete the school admin:

1. Dissociate School Admin from the License. 


2. Delete the school admin. 

  • Log in to the portal.

  • Click "School" on the left-hand side menu.

  • Click "School Admin" in the sub-menu.

  • Click on the "Delete" icon. The school admin will be deleted.




(Note: A school admin who is rostered on the portal through third-party integration, like One Roster, Google Classroom or LTI, etc., cannot be deleted via the platform UI. These school admins can only be deleted via the third-party integration mechanism.)

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