Deleting Students
(Note: A student who is rostered on the portal through a third-party integration, like One Roster, Google classroom, LTI, etc cannot be deleted via the platform UI. These students can only be deleted by the third-party integration mechanism.)
Cheng & Tsui, school/district admins and teachers can delete students from the portal. Once these users are deleted, their content license, assessment, homework, notifications, class associations will all be removed from the portal and cannot be restored.
The deleted student's username can be reused to roster new school/district users.
After deleting the student, the license associated with the deleted student is also released. These licenses can be used to roster new school/district users.
Students rostered by Cheng & Tsui or school/district admin cannot be deleted by the teacher.
Students rostered by Cheng & Tsui can be deleted by the school/district admin.
Follow the below steps to delete the student:
1. Log in to the portal.
2. Click "Roster" on the left-hand side menu.
3. Click "Class" in the sub-menu. You will be redirected to the "Manage Classes" screen.
4. Click on the class name in the "Class" column in the table. You will be redirected to the list of students present in the selected class.
5. Check the checkbox of the student(s) you want to delete.
6. Click the "Delete" button or click the trashcan icon in the Delete column. This action will delete the student account.
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